Support
Frequently Asked Questions
Find answers to common questions about our training courses, booking process, certifications, and more.
Booking & Registration
You can book directly through our website by visiting the Book Training page and selecting your preferred course and date. Alternatively, contact us by email at contact@oilrigtraining.co.uk or call our facilities directly.
Yes, we offer group and corporate bookings at both our Stockton and Yarmouth facilities. Contact us to discuss your requirements and we can arrange bespoke training sessions.
Cancellations made more than 14 days before the course start date are eligible for a full refund. Cancellations within 14 days may be subject to a cancellation fee. Please refer to our Terms & Conditions for full details.
Yes, you can reschedule to another available date at no extra charge, provided you give us at least 7 days' notice. Contact us to arrange a new date.
Training & Courses
We offer a wide range of industry-accredited courses including IRATA rope access, API drilling rig inspection, DROPS inspector training, NDT inspection, working at height, and confined space training at our UK facilities.
Training is delivered at our purpose-built facilities in Stockton-on-Tees (rope access, NDT, working at height, confined space) and Great Yarmouth (API drilling inspection, DROPS).
Course duration varies depending on the programme. Most courses range from 1 to 5 days. Full details including duration, prerequisites, and content are listed on each course page.
Prerequisites vary by course. Some courses require prior experience or existing certifications. Check the specific course page for details, or contact us if you are unsure.
Certifications & Accreditations
Upon successful completion, you will receive industry-recognised certification relevant to your course. This may include IRATA certification, API licensing, OPITO certification, or other accredited qualifications.
Yes, we are accredited by leading industry bodies including IRATA (Full Member), API (Licensed), OPITO, and hold ISO 9001 certification.
Certification validity varies by awarding body. Most certifications are valid for 3 to 5 years, after which a refresher or re-assessment is required. We offer refresher courses for all our programmes.
Payments & Pricing
We accept all major credit and debit cards via Stripe, and bank transfers. Corporate clients can arrange purchase orders. Payment is required at the time of booking unless otherwise agreed.
Yes, we offer discounted rates for group bookings and corporate clients. Contact us to discuss your requirements and receive a tailored quote.
All prices listed on our website are exclusive of VAT unless otherwise stated. VAT will be added at the current rate at checkout.
Still Have Questions?
Our team is happy to help. Get in touch and we'll get back to you as soon as possible.